Remote Ie For Android Download

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Android Remote Support Capabilities

Once the remote support session begins, the technician can control the Android device (Samsung/HTC/Dell) or see the device screen (Android 5.0+). To resolve the issue, he can chat with the end user, transfer files, kill processes, uninstall apps, or share the session with other team members if additional assistance is needed.

Remote Control

Navigate the screen, access applications, and type and click as if you’re holding the device in your hands. (Samsung/HTC/Dell)

Screen Sharing

See what the end-user sees on their Android phone or tablet in real time, including apps, settings, and the device camera. (Android 5.0+ Lollipop)

Chat Support

Chat back and forth with the end-user within the remote support session. Sun nxt app download for jio phone. Tw cen mt condensed free download for mac.

Unattended Remote Access

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Use Jump items to access unattended Android devices being used as point-of-sale systems or kiosks.

App Uninstall and System Information

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View key system info, kill processes, and uninstall apps on Android devices. Viewable system information including OS version, memory, apps, and more.

File Transfer

Transfer files to and from the Android device.

Multiple Sessions

Support Android devices while simultaneously working on other systems and devices through session tabs – no add-ons or upgrades required.

Support from any Platform

Provide support to Android devices from a Windows, Mac or Linux computer, or from an iPad, iPhone or any Android smartphone or tablet via BeyondTrust’s Mobile Rep Consoles.

Collaboration

Invite additional support technicians into a remote support session to collaboratively resolve the issue, or transfer the session to an expert.

Security

As with every BeyondTrust session, each action taken and the entire chat transcript is logged and stored in your own secure Bomgar appliance, improving security and compliance.

Customer Client

Allow the end-user to launch the customer client by clicking on a link from an email or website.

Configure SAML Single Sign-On

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By connecting BeyondTrust to your identity provider or federation service using SAML, you can securely and conveniently log in to the Android mobile console.