Hp Installer Cannot Delete Output File

Posted By admin On 10.09.21
  • Producto: hp laserjet P1102w. Sistema Operativo: Microsoft Windows 10 (64-bit) hola! Mi notebook es nueva y al querer instalar la impresora HP LASERJET P1102W me aparece el siguiente cartel: osea, me descargue el software en la pagina oficial de HP, y cuando hago doble click me aparece eso (can not delete output file, ha fallado la extraccion.
  • HP Printers - During Printer Installation in Windows 8.1, a 'System cannot find file specified' Message Displays on the Computer This document is for HP printers that are compatible with Windows 8.1. When installing a printer in Windows 8.1, a ' System cannot find file specified '.
  1. Cannot Delete Output File Extraction Failed

In the open window, and delete all files in this folder. Now, go to “Services” again. Double-click 'Printer Spooler'. On the General tab, next to Startup type, make sure that Automatic is selected. If the service is not already running, under Service status, click Start, and then click OK. Draw a person test interpretation download.

HP Image Assistant (HPIA)


The HP Image Assistant is an essential tool that provides assistance to IT System Administrators to improve the quality and security of their HP PCs running Microsoft Windows by analyzing, identifying problems, and recommending solutions.

5.1.207/14/2021Windows (8.1,10)sp121443


  • Release date 7/14/2021, sp121443
  • Fixes miscellaneous issues.


  • Release date 5/14/2021, sp113793
  • Fixes miscellaneous issues.


  • Release date 4/30/2021, sp113566
  • Fixes miscellaneous issues.
  • Adds support for Windows 10 v21H1.
  • Adds support for the dashboard reporting feature of HP MIK - Patch Assistant plugin.
  • Adds Negotiated Authentication proxy support.
  • Changes the default to SoftPaq View after Analyze Image.
  • Removes the ISO option from Create Driver Pack.
  • Changes the link location for the menu item, Visit Forum.


  • Release date 3/01/2021, sp112809
  • Fixes miscellaneous issues.
  • Fixes an issue where certain BIOS SoftPaqs do not install when the command line InstallType is set to All.
  • Fixes an issue where the /Offlinemode command attempts to access the Internet.
  • Removes the Ctl+Shift+S hot key command from the Download SoftPaqs and Create Driver Pack functions.
  • Provides support for NTLM and Kerberos proxy login.
  • Provides support for relative paths when Analyze is run from the command prompt for filepath locations.


  • Release date 10/12/2020, sp110416
  • Adds support for Windows 10 v20H2.
  • Fixes miscellaneous issues.


  • Release date 8/03/2020, sp107374
  • Adds SoftPaq View in Analyze Image recommendations.
  • Adds “/LogFolder:” command line option to specify where to save the reference files as a zip file. If the /Debug command line option is specified, the debug log will be stored in the specified path.
  • Fixes miscellaneous issues.
  • Removes Migrate OS function.


  • Release date 4/30/2020, sp103654
  • Adds support for Windows 10 v2004 (20H1).
  • Fixes installation issues for SoftPaqs that have white spaces in the title.


  • Release date 2/12/2020, sp101503
  • Adds support for Offline Mode repositories created using Client Management Script Library version 1.4
  • Adds support for a non-interactive mode which displays HPIA actions in a progress bar when run from the command line on a client.
  • Fixes issue where proxy settings were not working in some environments

Known Limitations:

  • Currently HPIA does not support creating a driver pack in the *.wim file on a network share.
  • When HP Sure Admin (Enhanced BIOS Authentication Mode) is enabled, users will not be able to update the BIOS through HP Image Assistant (Download Only)


  • Release date 11/8/2019, sp99899
  • Adds HP Sure Admin support to the security settings and status in the Analyze Image summary.
  • Adds support for Windows 10 v1909.
  • Fixes an issue where a Conexant Audio driver for a supported system is not recommended by HP Image Assistant.
  • Fixes an issue where HP Image Assistant does not run properly over a network connection.
  • Fixes an issue that occurs when a system is analyzed more than once where the text box to provide a BIOS setup password is not displayed.
  • Fixes an issue where HP Image Assistant does not recommend a BIOS update for a Z8 G4 Workstation.


  • Release date 8/30/2019, sp98994
  • Fixes an issue where the system cannot load configuration files that contain a blank space in the file name.
  • Fixes an issue where links do not function properly in the report that is created when a separate unpack folder is used.


  • Release date 7/10/2019, sp98238
  • Fixes an issue where an error occurs when analyzing HP EliteBook Folio 1020 G1 Bang & Olufsen Limited Edition.
  • Fixes issue loading previously saved configuration file.


Cannot Delete Output File Extraction Failed

  • Release date 6/27/2019, sp97054
  • Provides a new and revamped user interface to improve user experience.
  • Adds support for DCHU- and UWP-based updates.
  • Provides support for HP USB-C Dock G5, HP USB-C/A Universal Dock G2, HP E274d, and HP E244d Dock Firmware.
  • Provides support for Windows 10 v1903.
  • Provides new command line switches for automation.
  • Improves the Readme.html report created after updates are implemented.
  • Includes the Advisories data in the recommendation report created after updates are implemented.
  • Aligns the format of the Readme.html report and the recommendation report to new user interface.


  • Provides support for Windows 10 1903 64-bit.
  • Support for Universal Windows Platform (UWP) application.
  • Provides support for the command line which enables HPIA to list recommended UWP applications and updates.
    /UWP:Yes No
  • Adds support for new dock firmware and driver category.
  • Updated the Report for all features.


  • Fixes an issue which causes a null download folder location on a local system running Windows 10 v1809


  • Fixes an issue where HP Image Assistant stops functioning after the Create/Edit My Products List dialog windows are closed.
  • Adds support for Windows 10 1809 64-bit.
  • Adds support for Windows 10 IoT Enterprise 2019 LTSC 64-bit.
  • Updates the message that is displayed when HPIA does not recognize the Windows version on the system.
  • Adds a message to indicate that a new version of Windows 10 is expected to be released but is not available yet.
  • Adds a method to confirm that a Windows 10 version required by a reference file is found, and displays a message when the correct Windows 10 version is not found.
    Note: Windows 10 IoT Enterprise 2019 LTSC (RS5) will first be shipped and supported in January Refresh for RPOS platforms.
Hp Installer Cannot Delete Output File


  • Fixes an issue where HP Image Assistant stops functioning when an attempt is made to download a SoftPaq without designating the proper system and the system is not connected to the internet.
  • Fixes an issue where the system displays Root Element is missing message when seven or more systems are selected for Download SoftPaq.
  • Fixes an issue where HP Image Assistant stop functioning on Migrate OS when New BIOS password and Prepare TPM are selected.
  • Fixes an issue where HP Image Assistant does not generate zip file when Separate folder by SoftPaq names is selected in the download options.
  • Fixes an issue where unintended characters are displayed in HTML reports.
  • Fixes an issue where HP ProDesk 600 G4 Desktop Mini is shown as Retail Solutions.
  • Enables the option Export to CSV on the File menu item for Download SoftPaqs and Get Drivers features.
  • Improves memory performance of the Download SoftPaqs feature to reduce the amount of RAM used during analyze.
  • Provides redesigned download and analyze logic on multi-ref files case to reduce memory.
  • Provides the following revisions to the My Product List window:
    + Fixes an issue where the window is closed without applying changes.
    + Improves performance when selecting and deselecting products.
    + Changes the initial window width size from 768 to 1024.


  • Integrated and improved SoftPaq Download Manager feature
    + Provides the ability to download updates for multiple PCs.
    + Provides the ability to create custom driver packs.
    + Provides command switches for automation and scripting.
  • Modifies internet connection check to use ftp.hp.com instead of www.hp.com.
  • Improves the initial security digital signature check flow to better handle the case of no internet connection.
  • Improves the HTML report.
  • Adds user-agent string to http request.

Feature limitation:

  • HPIA may stop functioning if you attempt to download a SoftPaq with if you have not selected a platform and do not have an internet connection.
    ex: Download SoftPaqs > Create Product list > Click Apply without selecting any devices or OS


  • Fixes incorrect BIOS Family recommendation.
  • Fixes HDD firmware recommendation with two or more HDDs in targert.


  • Provides support for Windows 10 version 1803.
  • Provides support for Elite Docks firmware.
  • Provides the updated software.
  • Adds a foward-compatibility with HPIA v3.5 reference files.
  • Supports new format of BIOS (Feature.Major.Minor).
  • Added commandline prameters:
  • Fixes an issue where the incorrect current and new password file location were provided in OS Migration BIOS update.
  • Fixes empty driver version in capture reference image file.


  • Improvement to release infrastructure


  • Provides notification for available Customer Advisory (CA), Bulletins, and Product Change Notification (PCN) to support the system
  • Provides support for silent execution commands.
  • Provides firmware recommendation for additional devices.


  • Provides support for Windows 10 version 1709.
  • Provides refined options to upgrade the Trusted Platform Module (TPM).


  • Adds support for individual versions of Windows 10.
  • Updates the report format.
  • Improves the user interface.


  • Provides feature to assist with Windows OS migration.
  • Provides limited firmware update support.
  • Improves recommendations for all platforms.
  • Provides dependency information for the SoftPaq.


  • Provides the ability to download all the out-of-date drivers and applications with single button click.
  • Supports 11 language localization.
  • Improves recommendations for all platforms.
  • Provides proxy server configuration.
  • Provides the ability to export data in .csv format.


  • Supports Windows Operating System for which HP provides support for drivers only (OS not pre-installed from factory).
  • Added tooltip to the recommended SoftPaq
  • Improved recommendation for off-line devices


  • Minor bug fixes and improvements.


  • Fixed bug related with apostrophe '' in software name.


  • Desktops
  • Notebooks
  • Workstations


  1. Download the file by clicking Download or Obtain Software button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).
  2. Double-click the downloaded file and follow the on-screen instructions to extract the contents of the SoftPaq.

Updated on May 13th, 2021

This instruction talks about causes and solutions to issue that you can’t delete a file or folder in Windows. Usually it’s easy to delete files, but some files just can’t be deleted due to various reasons: file is in use, corrupted and other causes. This guide helps you deal with stubborn files and delete them.

“A couple days ago I downloaded a .mkv file which can’t be deleted from hard drive. Every time I attempted to delete it I get error saying “The action can’t be completed because the file is open in Windows Explorer. Close the file and try again”. When I delete it with Command Prompt and still get error messages “The process can’t access the file because it is being used by another process” “Access is denied”. I can’t delete or remove file for no reason. I’m at a loss for what to do. Please help!”

  • The file or folder you want to delete is in use. You can’t delete a file in use if it is being used by other program. Also you can’t edit, move, rename or cut this file until the program using it gives it up. Windows has a policy preventing the deletion of files which are in use by operating system or programs.
  • File is marked as read-only. If a file or disk is write-protected, deletion won’t be available, as deletion involves writing data. You can view its properties in File Explorer to check whether the disk is write-protected.
  • File name might be too long. Window can’t handle a file whose name is too long, for example, file name has more than 260 characters and the deletion will be difficult.
  • The file uses an ACL. You may not be able to delete a file or folder when it uses ACL (Access Control List). Thus you need to take ownership of this file and then change permission on it to get rid of this error.
  • File system corruption. It happens if file system is corrupted, you can’t delete corrupted files or folders. Faulty software, program bugs and improper actions can corrupt file system and place file in a problematic environment. In some situations, the entire partition may turn to inaccessible once file system gets corrupted.
  • Bad sectors. Bad sectors on hard drive or other storage device can cause write or read disk error. Bad sector is neither accessible nor writeable due to permanent damage. If the file can’t be deleted stored on bad sectors, the deletion will encounter errors.

Method 1: Close program via Task Manager

If folder in use cannot delete, you can manually end running process or application that holds the file you cannot delete in Task Manager. If that works, you can delete a file that is in use without rebooting system.

  1. Open Task manager. Press key combinations: Ctrl + Shift + ESC from keyboard to open Task Manager. Alternatively, you can get it by right clicking Taskbar and selecting Start Task Manager.
  2. On the Windows Task Manager click Process tab and look for the application that is using the file you want to delete.
  3. Right-click the application and select End Process Tress and all instances of the process will be closed.

Method 2: Disable Thumbs.db access

Windows requires all folders with visual media have a database of thumbnails to provide thumbnail images for files. If you open the folder to view content in it, Windows will loads the thumbs.db file into Windows Explorer. When you want to delete the folder and you’ll get error message telling the action can’t be completed. That’s because the thumbs.db file is in use by Explorer, so you cannot delete file.

  1. Open Windows Explorer by double clicking This PC/ Computer icon from desktop.
  2. Open the folder you want to delete and click File > View > Details (If you are using Windows 7, then go to Organize > Folder and search options.)
  3. Click View tab from the Folder Options window and scroll down to locate “Launch folder windows in a separate process” option in the Advanced settings section. Disable this option and click Apply followed by OK.

Method 3: Delete file or folder in use with third-party software

You can use free partition manager – PartitionGuru Free to delete file in use or corrupted files that Windows can’t delete.

  1. Download PartitionGuru from Eassos site and install it to a Windows-based computer. Do not install it to the partition where you cannot delete files, so that its features won’t be affected.
  2. Start PartitionGuru and locate files that you can’t delete. Select and right click these files to select Delete Files Directly.
  3. Click Delete button from the message box. PartitionGuru will delete files you select from hard drive directly without considering file access mechanism of Windows system.

It’s common to delete file by accident, thus it is necessary to know the way to undelete files and recover deleted files. Eassos free recovery software can help retrieve deleted and lost data from emptied Recycle Bin or USB disks. The recovery process is easy and simple. Let’s have a look at the recovery guide:

Step 1: Install and run Eassos Recovery Free and choose Recover Deleted File from the main interface.

Step 2: Select partition where deleted files were stored and click Next button to search for lost data.

Step 3: View and preview files. Recoverable files are put in two parts: Directory and File Type. You can preview files in both parts by double clicking which can open file and view file content.

Step 4: Recover files you need. Select files by ticking the check box next to files or folders and click Recover button. Then you’ll be asked to select a location to save recovered data. Do not save data to the partition that is suffering data loss.